Frequently Asked Questions

sis6 FAQ — All your questions answered here

From opening an account to bKash deposits, bonuses and safe gaming — everything you want to know about sis6 is on this page.

Whether you are new to sis6 or an experienced player, this FAQ page has been put together to answer all your common questions. Below you will find detailed information on account registration, depositing and withdrawing money, the rules of various games, bonuses and promotions, and responsible gaming. If you cannot find the answer to your question here, our 24/7 live chat support is always there for you.

Account and Registration

Questions and answers about opening a new account, logging in and managing your profile.

Opening an account at sis6 is very straightforward. Go to the sis6 Login page and enter your name, mobile number and password in the registration form. Once verified successfully, your account will be activated. The whole process takes just a few minutes.

sis6 is for players aged 21 and above only. You will need to confirm your age when opening an account. Accounts found to belong to underage users will be closed immediately and deposited funds will not be refunded.

No, each player may open only one account. If multiple accounts belonging to the same person are detected, sis6 reserves the right to close all of them. Always use a single active account.

Click the "Forgot your password?" option on the login page. Enter your registered mobile number and a verification code will be sent to you. Use the code to set a new password. If you still have trouble, contact our live chat support.

For identity verification you can submit a scan of your National ID (NID) or passport, and a utility bill as proof of address. Verification must be completed before large withdrawals, so submitting your documents in advance will save you hassle later.

Deposits and Withdrawals

Information on transactions via bKash, Nagad, Rocket and bank transfer.

Funds deposited via bKash are normally credited to your sis6 account instantly. If there is a technical delay, it will be reflected within a few minutes at most. If the problem persists, contact live chat with your transaction ID.

The minimum deposit at sis6 is ৳300 and the minimum withdrawal is ৳1,000. These limits apply to all payment methods — bKash, Nagad, Rocket and bank transfer.

Yes, the deposit process with Nagad and Rocket is just as straightforward as with bKash. On the cashier page, select your preferred method, enter the amount and confirm the payment from your mobile app. Deposits start from a minimum of ৳300.

Withdrawals at sis6 are normally completed within 5 to 30 minutes. The process is faster for verified accounts. Bank transfers may take slightly longer depending on the bank's processing time.

sis6 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (such as bKash or Nagad) or bank may apply transaction charges under their own terms. Please check the terms of the relevant provider in that case.

sis6 supports transfers through major banks in Bangladesh — such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. For specific details, check the cashier section of your account or ask via live chat.

Games and How to Play

Questions and answers about cricket betting, slots, live casino and the mobile experience.

During the BPL season, log in to the cricket section of sis6 and choose your preferred match from the list of upcoming fixtures. You will find a range of betting options including match winner, top run scorer and over/under. Select your bet type, set your stake and press "Confirm Bet".

RTP (Return to Player) is a theoretical figure representing the percentage of total bets a game returns to players over the long term. A higher RTP means a greater average chance of getting money back. However, each spin is independent — wins and losses in the short term are completely random. RTP only becomes meaningful over a long period of play.

Yes. sis6 offers games from well-known providers such as Pragmatic Play, PG Soft, JILI, Evolution Gaming and Spribe. All of these providers use internationally certified Random Number Generators (RNG), which make every outcome completely random and impartial.

Absolutely. sis6 is fully mobile-friendly and works smoothly through the browser on both Android and iOS devices. There is no need to download a separate app — simply open the site in your mobile browser for the full experience.

In the sis6 live casino section you will find real dealer games run by Evolution Gaming and Ezugi — such as live roulette, live blackjack, live baccarat and popular game-show format titles. You can enjoy the feel of playing against a professional dealer live, right from home.

Bonuses and Promotions

Questions and answers about the welcome bonus, wagering conditions and current offers.

New accounts at sis6 receive a 100% welcome bonus on their first deposit of up to ৳15,000. For example, depositing ৳1,000 gives you an additional ৳1,000 bonus — making your total balance ৳2,000. A 10x wagering requirement must be met before the bonus funds can be withdrawn.

A wagering requirement means you must place bets a set number of times before you can withdraw bonus funds. At sis6, this is 10x. For example, if you received a ৳1,000 bonus, you must wager a total of ৳10,000 before withdrawing.

To receive the maximum ৳15,000 bonus you need to deposit ৳15,000 or more. For example, depositing ৳32,000 gives a bonus of ৳15,000 and brings your total balance to ৳47,000. The bonus amount does not increase for deposits above ৳15,000.

sis6 has three VIP tiers: Bronze (up to 0.5% weekly cashback), Silver (up to 1.0% weekly cashback) and Gold (up to 1.5% weekly cashback). By playing regularly you will move up to higher tiers and enjoy greater benefits.

Log in to the promotions page at sis6 to see all active offers. Special promotions are run during occasions such as the BPL season or Eid. You can also ask via live chat to find out about the latest offers.

Security and Responsible Gaming

Questions and answers about data protection, self-exclusion and healthy gaming habits.

sis6 uses SSL encryption technology to keep all your personal and financial information secure. Your data is never sold to third parties. Please read our privacy policy page for more details.

sis6 treats responsible gaming as a top priority. You can set deposit limits, take a temporary break or use the self-exclusion feature. Detailed guidance is available on our responsible gaming page, or you can let us know directly via live chat.

To activate self-exclusion, contact our 24/7 live chat support or send an email to [email protected]. After your request, your account will be temporarily or permanently deactivated for a specified period. No betting or deposits will be possible during this time.

No. sis6 strictly follows a 21+ age policy. Age is verified at registration and ID may be requested in suspicious cases. We are committed to keeping underage individuals away from gaming.

Our support team is available seven days a week, twenty-four hours a day via live chat in Bengali. To contact us by email, write to [email protected]. Live chat is the most effective way to get a quick resolution to any issue.

Still have questions?

Our expert support team is available 24/7 — start a live chat or send us an email for direct help in Bengali.

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